Apple updates its repair policy, will now fix iPhones with third-party replacement batteries
Apple has informed its Genius Bar employees in addition to Authorized Service Providers (AASP) that it’s straightaway OK to attain iPhones that induce got aftermarket batteries installed past times third-party repair shops.
Previously, Apple denied service to customers who had replaced their iPhone’s battery themselves or whose band was previously repaired alongside non-original, third-party parts.
The society has communicated this alter inward policy to its ain service technicians in addition to authorized partners via internal documents seen past times French weblog iGeneration.fr.
MacRumors has more:
If the repair is unrelated to the battery, the Genius Bar in addition to AASPs are straightaway instructed to ignore the third-party battery in addition to piece of job out on alongside service every bit normal, according to Apple’s internal document. This could include repairs to the display, logic board, microphones, in addition to and thence forth, alongside normal fees applying.
What an unexpected, consumer-friendly move!
If the repair is related to the battery itself, the Genius Bar in addition to AASPs are straightaway permitted to supervene upon the third-party battery alongside an official Apple battery for the criterion fee.
That’s how this should induce got ever been.
Before starting the repair, the Genius Bar must drain the third-party battery to less than threescore pct of a charge
I wonder whether this is criterion utilisation or a requirement meant to protect Apple’s technicians from unsanctioned replacement batteries that may spontaneously grab fire.
If the battery tabs are broken or missing, or at that spot is excessive adhesive, the Genius Bar in addition to AASPs are permitted to supervene upon the entire iPhone for alone the toll of a battery replacement at their discretion.
Wow, that’s real generous of Apple.
Related
The society volition soundless deny whatever form of repair service for iPhones that are outfitted alongside third-party logic boards, enclosures, microphones, Lightning connectors, headphone jacks, book in addition to sleep/wake buttons, TrueDepth sensor arrays in addition to other components.
The updated guidelines went into upshot Thursday. This evolution volition hold out music to the ears of companies similar iFixit that offering DIY battery replacement kits for every bit depression every bit $29.
In Feb 2 years ago, Apple similarly reverted its policy concerning enshroud repairs.
As a result, iPhones alongside third-party enshroud replacements became eligible for a repair service spell qualifying for warranty coverage, every bit long every bit the number is unrelated to the display itself.
Before that alter went into effect, however, replacing a cracked iPhone display alongside a third-party constituent was guaranteed to void your device warranty.
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